Your privacy matters to us. At Helmi Fashion, we are committed to protecting your personal information and being transparent about how we use it. This policy explains what we collect, why we collect it, and how we keep it safe.
Information We Collect
When you use our website, we may collect:
- Personal details – Name, phone number, email address, shipping/billing address.
- Account information – Username, password (encrypted for your security).
- Order details – Products purchased (anti-tarnish jewellery, imitation jewellery, etc.), payment method, and transaction details.
- Usage data – Pages you visit, time spent on the site, and other browsing information (to help improve our services).
How We Use Your Information
We use your information to:
- Process your orders and arrange shipping, returns, refunds, cancellations, and exchanges.
- Send you order updates, shipping confirmations, and tracking details.
- Provide customer support and respond to your queries.
- Improve our products and website experience.
- Share updates, offers, and promotions (only if you’ve opted in).
Sharing Your Information
We respect your privacy and never sell your information.
We only share your details with:
- Courier partners (to deliver your orders).
- Payment gateways (to process secure payments).
- Service providers (for website hosting, analytics, and marketing, if applicable).
Data Security
We use industry-standard security measures to protect your personal data. Your passwords are encrypted, and transactions are processed through secure payment gateways.
Your Account
- You are responsible for keeping your account login details safe.
- You can update or delete your account anytime by contacting us.
Cookies
We use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features of our website may not work properly without them.
Your Rights
You can request to:
- Access the personal data we hold about you.
- Correct any incorrect or outdated information.
- Delete your account and personal details (except data we need for legal reasons).
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please reach out to us:
HARSHEENA PEECHAMVEEDU HANEEFA
📧 Email: info@helmifashion.com
